Payment & Shipping
Once we receive payment we will ship your order. Same day shipping of in-stock items will occur for orders and payments received by 2pm Monday to Friday. All other orders will ship the following business day.
Payment options include Direct Deposit (EFT), Credit Card (VISA or MasterCard only), PayPal or cash on pick up. We do not accept payment by cheque. Details will be provided at checkout and will also be on the tax invoice you will receive upon placing your order.
We use a number of different freight companies to deliver our products, including but not limited to; Australia Post, Couriers Please, TNT, MailCall, Capital Transport, and Delta Transport Services. The carrier that your order will ship with will depend on the physical size and weight of the order, the delivery location and type (residential vs. business) and the speed at which you require delivery. Your options and pricing, along with an ETA will be provided at checkout. Click here to download estimated Express Post delivery transit times applicable to Australia Post's Express Post satchel service. Please note that next business day delivery is not guaranteed by Australia Post for their Express Post Parcel service.
If there is the possibility that no-one will be present at the supplied delivery address when our freight company tries to deliver your order, please give Authority to Leave if safe to do so at checkout and include any special delivery instructions. Failure to do so could result in re-delivery fees charged by the freight company that we may have to pass on.